SCPL providing credit services to clients, individually or in groups and will not discriminate on basis of caste, creed, religion or region.
We will interact with our clients is in empathetic and respectful manner.
We shall maintain decency and decorum while visiting the clients for collection of Dues.
We shall scrupulously avoid any behavior that suggests any kind of threat or violence.
Except the loan installments as mentioned in the repayment schedule and applicable fees & charges for which receipts are provided, customers need not to pay any extra amount in cash or kind to the staff or any other person.
Loan application forms will not be returned to the members as it is the property of the company.
SCPL shall design appropriate polices and operating guidelines to treat clients and employees with dignity.
SCPL staff should acknowledge each and every financial transaction in presence of members through receipt or entry in the loan card.
GRIEVANCE REDRESSAL
Seed Capital Private Limited
Raja Dumri, Khatopur
Begusarai-851129
Bihar, India
The Department of Non-Banking Supervision,
Reserve Bank of India: Delhi Regional Office Parliament Street,
New Delhi-110001
Tel: 011-23318759
E-mail: dnbsnewdelhiPrbi.org.in
